Frequently asked questions
Direct answers, including when the honest answer is “it depends.”
Use these answers to prepare for a conversation. Grace does not replace official eligibility, authorization, funding, or benefits decisions.
Questions and answers
Getting started
Who can contact Grace?
Adults seeking support, family members, guardians, support coordinators, and other planning partners may contact Grace to begin a conversation.
Do I need to know the exact service before I call?
No. Describe the person’s goals, routines, preferences, current supports, and the challenge you are trying to solve. Grace can help clarify which page or conversation may be relevant.
Does contacting Grace guarantee acceptance or placement?
No. A conversation does not guarantee eligibility, authorization, funding, staffing, placement, or service availability.
Questions and answers
Eligibility and funding
Does Grace determine NJ DDD eligibility?
No. The New Jersey Division of Developmental Disabilities makes DDD eligibility decisions. Grace can explain its own services and direct visitors to official state guidance.
Can Grace promise that Medicaid or NJ FamilyCare will pay?
No. Public agencies and approved plans determine eligibility, covered services, and authorization. Verify current requirements with the responsible agency and your planning team.
Does the Housing Supports program pay rent?
No. Housing Supports may help an eligible person find, move into, and maintain housing, but the program does not pay rent.
Questions and answers
Services and locations
Are all services available in every county?
Not necessarily. Availability depends on the requested service, location, current capacity, staffing, funding, authorization, and individual fit.
Which New Jersey counties can contact Grace?
Grace’s approved county list includes Mercer, Burlington, Middlesex, Monmouth, Ocean, Hunterdon, Somerset, Morris, Union, Essex, Camden, Gloucester, and Hudson counties.
Where is Grace located?
Grace’s main office is at 100 Horizon Center Blvd, Hamilton, NJ 08691. Please call before visiting so the team can direct you to the right next step.
Questions and answers
What happens next
What should I prepare for the first conversation?
Bring the person’s goals, preferences, current living situation, existing services, county, and any information you have about DDD, Medicaid, NJ FamilyCare, or an approved plan. It is okay if some details are not yet known.
Can I send a referral online?
Yes. Use Send a Referral for Support for a general question or Schedule an Appointment when you are ready to share more detail through the Participant Referral Form.
How can I reach Grace directly?
Call 908-365-1327 or email info@gracecommunitycare.com. The website also offers clear request and assessment forms.
Talk with Grace
Let’s find the right starting point.
Tell us what support you are looking for. Grace will listen, explain possible next steps, and help you decide whether a conversation makes sense.